Exnelo can provide real-time desktop support for any Windows machine that has an Internet Connection. Click on the download link below and follow the instructions below.
- Your browswer will ask you to install an add-on. Click "Allow" and hit "Yes" to the prompts to install.
- A client id box will provide you a number. Call the Exnelo support line at 609-953-7000 and provide them with the client id or select the link to email the client id to firstname.lastname@example.org.
- Once the help desk technician connects to your machine you will be prompted to "Accept" the connection.
- The help desk will connect to your PC to assist you. You are now ready for support.